Now I'm an old geezer, and remember well the days of old back and white TV sets, rabbit ears, only three channels, the coming of PBS and cable TV, color TV, VHS, Beta, and VCRs, and all those inventions. Most of them are all good, give or take. I also remember TV sets of the 50's, 60's, 70's, 80's, 90's, 00, 2010, up to now, and really, from what I remember, you really didn't have much problems with them over a good amount of time, particularly once color sets became the norm around the late 60's. Needless-to-say, when a three year old TV set gives me problems these days, you have to wonder about technology, design flaws, and the reliability of some of this newer stuff. Plus since it is practically a new TV set, I'm not of the mindset to just scrap it onto the trash heap, or take it down to Goodwill just because the remote control isn't working right. Financially I guess I could do that, but mentally it irks me!
One of the good things about technology these days is the computer allows you to trouble shoot things, and also if you're in need of a new product you can peruse feedback and reviews of new products to help decide which might be the better, more reliable products. Also a good default for fixing things are Google search, forums, and Youtube. So I do a search and find out that evidently I'm not the only one, Vizio customers in general have had similar problems. I actually found a phone number and gave Vizio a call to see if they might shed light on the situation--they did not, really. The phone call hooked me up with a nice lady that told me to do several trouble shooting measures, which I'd already done: Buy new batteries for the remote (I already done that), and buy a new remote too (already done). I told her, actually I had another remote control and that it didn't work either, so she tells me to go ahead and buy another one--both of them could be faulty, and you never know when you might need another remote, or two, or three, or four. Heck stock up, there could be an apocalypse sometime, so you never know. Ouch, rub some salt in that wound. Doesn't bode well for a repeated buy from me with Vizio products.
So I visited a few forums and indeed there's a faulty part called an IR sensor. It's just a small circuit board-type part, that basically is held on with one Phillips head screw, and then it plugs in to a cable running to a larger mother board or circuitry board. It's an easy switch if you know what you are doing. Luckily for me I found a video on Youtube to help in the repair: https://www.youtube.com/watch?v=KfR-exe9nno So I order the part, and within a couple of days, switched it out and, mission accomplished! Not only does my TV set work again like it's suppose to, but I feel a tad of pride in having fixed it.